ChatBhidu is being designed to help teams turn their approved knowledge into helpful customer conversations, with clear boundaries and a person ready when the situation needs one.
The setup should be understandable by the people who own the knowledge and the customer experience—not only developers.
Bring together approved website content, help articles, product information, policies, and process guides. Keep sources clear, current, and owned by your team.
Define who the agent helps, what it can answer, what it should never decide, and when a qualified person needs to take over.
Try common questions and edge cases. Review the supporting source, find gaps in the content, and refine the response rules before launch.
Start with a website experience. Additional channels, identity checks, and system actions depend on the integrations and safeguards each deployment requires.
Review unanswered questions and handoffs with your team. Improve the source material and agent guidance as your products and processes change.
An AI agent should do more than generate text. It should know when to answer, when to guide, and when a person needs to step in.
The agent finds a relevant passage, answers in your voice, and shows where the information came from.
ChatBhidu does not currently establish GDPR or HIPAA compliance, or claim third-party certification. The public site and subscriber workspace are product previews, not evidence of a completed security program.
Before sending personal or regulated data, request a documented review of data flows, providers, contracts, retention, deletion, and safeguards for the specific deployment. HIPAA obligations depend on the parties and services involved.
We're building with pilot teams across industries. Show us the work that comes up every day and help us decide what the agent should—and should not—do.
Discuss an early-access pilot